Lisa J Ffu

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| map-marker Melissa, Texas

CVS Pharmacy - Pharmacist refused to fill prescriptions issued at hospital for treatment of covid.

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Updated by user Aug 27, 2020

Daughter started coughing and couldn't breathe. She called herself an ambulance from the parking lot.

When I couldn't reach her by phone, I called the store back. Store employee stated that he saw the ambulance, but stated that no one went outside to check on their customer. I have contacted their customer care and was told a district supervisor would contact us.

At this time CVS needs to pay for the ambulance and subsequent hospital stay, that was a result of the pharmacists refusal to fill her prescription for cough syrup. Her doctor said there are no drug interactions, and controlled substances were filled over 2 months ago.

Original review Aug 26, 2020
Pharmacist stated that my daughter has had too many controlled substances prescribed. She had numerous kidney stones over 2 months ago. She is being denied cough syrup that was prescribed after being released from the hospital. Pharmacy manager told her to go back to the emergency room.
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Pros:
  • Cant think of any
Cons:
  • Pharmacist refusing to fill prescriptions
  • Pharmacist playing god

Preferred solution: Full the prescription. Don't question the orders of someone smarter then you

13 comments
Guest

Complaint dismissed, Karen.

Guest

Pharmacists ARE doctors. Did you know that?

Lisa J Ffu
reply icon Replying to comment of Guest-1919437

Although they have a doctorate degree, they are not medical doctors. They have no knowledge of the patients diagnosis or medical history. They should not be allowed to deny a prescription that a medical doctor has stated is necessary.

Guest
reply icon Replying to comment of Lisa J Ffu

Your doctor does not have a pharmaceutical degree and often does not know which medications contraindicate each other. If the pharmacist denies a fill, it's because they have a legit reason for doing so, and it's often to save YOUR life.

It's their job, and failure to raise an alarm, no matter how big or small, may result in the loss of their job. Do you know how many times I've seen a doctor send in a scrip for a medication that doesn't even exist anymore?

Guest
reply icon Replying to comment of Guest-1920055

I agree. You know as well as I do the pharmacist put a long note in computer about the denial of filling prescription.

OP doesnโ€™t get that every issue with controlled substances is entered and documented at the time of denial.

OP still hasnโ€™t called the DEA to get an explanation. Iโ€™m guessing the cough syrup was hycodan, and the patient had numerous ER and urgent care scripts for Vicodin or Norco.

Guest

Have the doctor that wrote the prescription check her state DEA profile and verify her controlled substance purchases. They are also trained to note drug interactions and will contact the pharmacy.

No pharmacist would refuse a prescription based on a short term controlled substance prescription from two months ago. Something doesnโ€™t sound right here.

Lisa J Ffu
reply icon Replying to comment of Guest-1917966

I agree, but the doctor called and after conferring with the pharmacist he told my daughter that the pharmacist has the final decision. Her record was reviewed, and doctor did not see any abuse of prescriptions or drug interactions.

Contact with CVS corporate pharmacist said she didn't see anything conflicting on her profile, but store pharmacist has final say, and no one can over ride it. Unfortunately, CVS is the only pharmacy allowed by her insurance.

And that should be illegal. As should a pharmacist going against doctors orders.

Guest

Sounds like the ER let her go home and should not have.

Lisa J Ffu
reply icon Replying to comment of Guest-1916807

The er doctor did not release her. She was admitted and after 3 days was discharged from the hospital. It was assumed she would receive the medications prescribed to continue treatment for covid , asthma and pneumonia.

Guest

Have her contact the doctor at the ER. Both pharmacists and doctors can access state websites to look at an individualโ€™s controlled substance purchases. If the doctor sees nothing wrong, he will call the pharmacy.

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Lisa J Ffu

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Walgreens - Unprofessional

2 police officers working traffic at the intersection of Beltline & Montfort for the Addison fireworks show were asked to move their vehicles from the parking lot or be towed by a Walgreens employee. *** failed to realize they were helping their customers as well. I will no longer do business with them.
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Reason of review:
Poor customer service
Lisa J Ffu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Efficient Attic Systems - Rip off!

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Went thru Home Depot to have extra attic insulation installed. Salesman from AES came, gave is a quote for insulation and for radiant barrier. "Promotional deal" was that the insulation was free with the purchase of the radiant barrier. Now 1 year later, we've had storm damage and submitted the invoice to our insurance adjuster. He then called AES and was told basically that prices are jacked to cover the insulation cost. Now insurance is not going to pay full cost to replace. Several issues with this. First is fraud and deceptive trade practices, preying on the elderly, and discussing my personal information with anyone who calls and gives my address. In order to recover some of the cost, we agreed to a new quote, however salesman was a no show. Great company, NOT!
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Reason of review:
Pricing issue