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CCS Medical - Extreme wait time on phone

2.3
The only way to ask questions of CCS is via the phone. When it's auto answer picks up, it tells you your wait is 2 minutes. An hour and 50 minutes later you're still waiting. This has happened repeatedly. Then the people that answer are usually very friendly, so you don't want to give them a hard time. I don't have time for this!

User's recommendation: Try to find a company that answers their phone, or has a live chat service.

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#2352985 Review #2352985 is a subjective opinion of poster.
Product
Dexcom Glucose Monitoring System
Pros
  • On line ordering
Cons
  • No live chat for questions
  • Dont answer the phone
Preferred solution
Let the company propose a solution