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Resolved: Adventure Chrysler Jeep Dodge - Basically stole $2000 from me , Deceptive Sales, Undisclosed Charges

Adventure Chrysler Jeep Dodge - Basically stole $2000 from me , Deceptive Sales, Undisclosed Charges
Update by user Jun 28, 2017

This issue has been resolved to my satisfaction by the owner of the dealership .. spoke to him and mutual understanding of a misunderstanding on something Chrysler did not tell him .. Fixed In Full

Original review posted by user Jun 27, 2017
I purchased a new 2017 Dodge Charger on April 3rd 2017, and financed approximatly half with Capital One Auto Finance. After speaking to them during my welcome call they informed me $2000 of the money i had borrowedd was for an Extended wraparound warranty, that was not needed, aditionally $895 was also paid for for paint protection. This was unnacceptable and i was not told this when the car was sold. the salesman asked me how the payment of $349 per month was and mentioned my 2013 bankruptcy as a sticking point, and it was hard to get me financed. I assumed that was the lowest payment and agreed, and signed the sales contract and left. After speaking to Capital One auto finance they told me that they had financed me regardless of any extended warranties and my interest rate was well below what I had expected. Capital One Auto finance said they tricked me into buying a car at an inflated price by not offering to decline the warranty, simply because i didnt know i could.. Because I did not know it was part of the price. Had they actually given me the price of the car without the 3000 in extra warranties my payment would have been $55-$75 a month lower, and I would not have had to borrow as much. Again i was not told that i could decline this warranty, or that i even had it until capital one told me on the phone. This is unnaceptable and unfair and deceptive. I am still inside the period to cancel for any reason or no reason, however the dealer will not fill out the paperwork canceling it to send to the capital one auto finance who will then take the money off the balance of the loan , decreasing the principal balance and realistically taking a year off my repayment time.
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1 comment
#1344765

They have in fact made this 100 % correct. Chrysler did not tell the dealer about a major feature change in 2017 models

Resolved
ID
#1066982 Review #1066982 is a subjective opinion of poster.
Location
Willoughby, Ohio
Pros
  • Offered to remove it
Cons
  • Never actually did remove it
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2140
Preferred solution
Simply Cancel the Extended Warranty as is my right to do, and refund it to the bank who financed me to remove it from loan balance.