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Megabus - I was charged for a ticket but didn't receive my wmail foe ticket reservations

I cant get through to an agent. I dont know I'd the ticket that I paid for is for tonight or tomorrow. I m calling customer service but it keep say please hang up and call back at a later time.
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ID
#2348590 Review #2348590 is a subjective opinion of poster.
Location
Cleveland, Ohio