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New driver downloads prevent use of non-Epson ink cartridges

I got an error message indicating I needed to download new Epson drivers. I downloaded them. Then I got an error message my ink cartridges could not be recognized. They are new EZ-Link ink cartridges. Now the printer is stuck on the error message, and I cannot print anything - the printer is now useless until I purchase new Epson cartridges.

User's recommendation: DO NOT BUY AN EPSON PRINTER.

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1 comment
#1982007

Since posting this review I have been contacted by Epson and they are initiating actions that may solve my problems. I will update this as matters progress!

ID
#2346834 Review #2346834 is a subjective opinion of poster.
Location
Sacramento, California
Product
Epson Printer
Pros
  • Had many problems wit this printer
Cons
  • Unhelpful in all aspects
Loss
$229
Preferred solution
Let the company propose a solution