frank l Ekq
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New Reviewer
frank l Ekq
DHgate - Refund
Hello i oder a item come on customer October 1st was October 31st it takes 30 days the ship still hasn't arrived the customer is not giving me no answer I have no tracking number it's not showing that is in the air on the way here so all I ask is for a refund and the customer is denying my refund you don't answer back spend a week I've been asking for a refund how can you help me
Loss:
$20
Preferred solution: Full refund
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Hi Frank, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. Regards, Claire Customer Service DHgate.com
Hi Frank, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@dhgate.com Regards, Blu Customer Service Center DHgate.com