Barbara S Dxl
Profile Info
New Reviewer
Barbara S Dxl
Wish - You took money from me for things I was perusing, I never placed the order.
Updated by user Dec 22, 2020
Wish took the money $139 out of my account on Sunday 12/20/20. My bank was closed.
I called the bank first thing Monday morning 12/21/20. The bank told me it was too late, I'd have to ask Wish for a refund.
I told the bank that I can't get in touch with Wish. I did...
Original review Dec 20, 2020
I was just shopping and putting things in my cart for later. All of a sudden it says your order has been confirmed.I NEVER ordered anything at this time. It's Sunday, so of course my bank is closed. This is actually at least the second time this happened on the WISH site. I'm a senior citizen on a fixed income.
They took money from my check card. I need to buy groceries for Christmas. $139.42 might not be a lot for some people but it is for me being on a fixed income. I have been trying to get in touch with them for a couple of hours this morning, then they'll say it's too late, the order has been picked, you must receive it and then return it, it's too late to cancel.
I am so frustrated right now. I don't know if it's a foreign company or not, but I have had trouble returning things to foreign lands and getting credit in a timely fashion.
Loss:
$139
Pros:
- Items appear very reasonable
Cons:
- Shipping costs are atrocious
- Items you save in your cart will automatically be charged to you
- No way to get in touch with customer service in any way
Preferred solution: Full refund
User's recommendation: Don't put anything in your cart until you're ready to purchase. Always check the shipping. Most times it's more than the procduct.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.