william k Ngf
map-marker Lilburn, Georgia

National Indoor RV Centers - *** poor service with Sales Department

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 19, 2020

DONE with Atlanta NIRVC

Original review Dec 19, 2020
Drove all night to look at a coach, 2019 Ventanna, looked at several coaches, decided on the 2019 Ventanna at 261K, Cash Deal. Before wire transferring the funds I requested to drive the unit. The low fuel light was as the coach required to be fueled prior to test drive. I waited over an hour and a half for someone to fuel said coach so i could test drive before wire transferring the funds. As i sat there waiting, i noticed my salesman driving other customers around on his golf cart, showing more coaches to other potential buyers. I had enough of their BS and left, drove 10 hours home. I continued my search for a motorhome and found one at the Arizona location, My salesman was Connor May, he would be glad to help me out and apologized for the way i was treated. I explained what had occurred and what i was looking for. Connor stated he could assist me no matter what National Rv center location i found my dream motorhome. Fast fwd about 1 month, i found the coach i was looking for, at Connors location, i emailed him asap with questions, a week later i, yes i the customer did a follow up, i hear nothing. Now i get an email three additional weeks later from another salesman stating he would take care of me, but the coach was transported to Atlanta and sold! I HIGHLY recommend anyone looking for a motorhome, deal with a more reputable business when spending a large sum of money ELSEWHERE
View full review
Pros:
  • Inventory
Cons:
  • Poor serives

User's recommendation: Go ELSEWHERE