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Capital One - CapitalOne won't resolve the dispute
Capital One - CapitalOne won't resolve the dispute
Original review updated by user Dec 22, 2020
I made a purchase from a company that appeared to be from CA, it was from China. The warranty for the two pairs of shoes I purchased said 100% guarantee! When the shoes arrived, they fit poorly and looked cheap. Immediately I contacted the company for a return address....
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1 comment
#1964387

Stupidest and crappiest customer service ever. Are these people completely out of their mind?!!

It is unheard of that you, as a customer need to go to a completely different shoe store and ask the manager to verify how the shoe looks and fits. Why would they do this for you? Especially. during Covid.

I definitely see that their reasoning is to avoid payment.

Don't ever do business with Capital One. Worthless company.

ID
#2341137 Review #2341137 is a subjective opinion of poster.
Product
Capital One Platinum Credit Card
Cons
  • No support
Loss
$113
Preferred solution
Full refund