Update by user Feb 01, 2020
Update by user Feb 01, 2020
Someone contact me from Speedmaster the day I posted this for you. Took no responsibility, this issue was resolved by Buyer's Protection with eBay after I called eBay and convince them to reopen the case after fileing a police report. Funds were returned to me still no packages.
Original review posted by user Jan 02, 2020
BEWARE!! Bought 2 sets of rods from AT Racing World via Ebay. I received confirmation my items had been delivered however they had NOT been delivered! I have been dealing with these missing items and 2 other items purchased on Ebay from Speedmaster 79 (I believe this is the same company) for nearly 2 weeks trying to track the packages or to receive a refund. I contacted Fedex and opened a case however I was told by Fedex the shipper had to call in with my case number and "Authorize" the dispute. I tried on many occasions to contact AT Racing World and Speedmaster neither of which showed any concern what so ever to the situation. I did receive communication 1 time from each stating i needed to contact paypal to open a case and that communication was a week after 1st contact from me. I explained I didn't use paypal and told "Jason" again what Fedex said....again no response. I contacted Fedex again and told them the shippers were not cooperating so they said the shippers could send me a waiver releasing them from anything to do with the case...shippers response again days later was contact paypal to appeal....so then i am thinking these people are not english speaking sellers as they couldn't just send me the waiver or didnt understand what i was talking about. Prior to contacting Fedex I also opened a case with Ebay which immediately went no where, cases were closed when Ebay received the delivery confirmation. I also opened a case with my credit card company, I was trying everything with absolutely NO HELP from the sellers! I finally called Ebay and spoke to someone about the issue, they told me I could receive a full refund through Ebays Buyer Protection, I just needed to file an incident report. So I immediately filed a report and drove 45 min. to pick up my report at the sheriff's office, emailed it to Ebay and in less than 24 hours received confirmation that I would receive a full refund for all items within 3 to 5 days! So a HUGE shout out to Ebay Buyers Protection who stood by their word! A big fact ZERO to AT RACING WORLD AND SPEEDMASTERS! What a way to treat your customers! You are like so many other company's with no respect, care, morals or values for the exact people that made you successful. These company's have the same address in California and also a location in Australia.Photos below show AT Racing World and Speedmaster's is one in the same.R