Jesica S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Madison, Wisconsin

IHOP - FRAUD/STOLE MY MONEY OFF MY DEBIT CARD - NO ORDER WAS DELIVERED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had placed an online order for delivery as it had just snowed and I did not want to drive, this was 12/12/2020 at 11:18AM - It was placed through my boyfriends account But it was my card that I paid with!! I even used the 20% off discount since he was a new account. We never received a confirmation email about the order, but in fact my money was taken - $33.10 - I am furious that money has been taken without providing me a confirmation order. I ended up ordering from Denny's by the way- which they never did this! I contacted your manager at store #2089 on University Ave in Madison WISCONSIN. He said that he could not see anything or nothing under that order, but I had sent him a screenshot of my bank account and it clearly says s0tore #2089, he said he contacted corporate and they couldn't see anything ! So at this point i think the manager is not telling the truth, and my money has been stolen as well, whatever fraud stuff is going on I DO NOT CARE BUT I WANT MY MONEY AND I AM EXTREMELY DISGUSTED WITH THE MANAGER AS WELL AS THE RESTAURANT!!!!
View full review
Loss:
$33

Preferred solution: Full refund