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Songtrust - No response and no way for a customer to get help when there is an account related problem

I created a Songtrust account and paid $100 for one song writer. I entered a custodial back account for direct deposit and the system said contact Songtrust. So far no response only to contact Payoneer , which also doesn't do anything . I feel I am in a remote land where there is no one to reach out to. For company that takes 15% in publishing and $100 per songwriter they should provide some level of service . I feel like after they take $100 , no body is there to help

User's recommendation: Choose smoother publishing administrator.

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ID
#2335977 Review #2335977 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund