Megan S Htc

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True Hardwoods - Given the runaround for a month and still have no product or update

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I ordered 2K worth of flooring on 11/12. I asked for an update a few weeks in and was told it'd be delivered by the end of Nov. No update so on Dec 1 1st I ask for an update (via email) and got no reply. Texted and got a reply saying it'd be by the end of that week, then nothing, and now told it'd arrive to their warehouse Mon (12/7) and that I'd get an update then. Still nothing. No response to email and no tracking number. I text and get a "not at work now" response. Worried I was scammed of 2k. BUYER BEWARE!
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Loss:
$1849
Cons:
  • No communication
  • No delivery of products
  • No updates

Preferred solution: Deliver product or service ordered

User's recommendation: Steer clear of this company!