New Reviewer

Resolved: Nectar Sleep Rip Off

Update by user Aug 12, 2017

Nectar, there are other choices! Step up the customer service.Angel is not professional at all.

Original review posted by user Aug 11, 2017
Do not buy this mattress, you'll never receive it. There is no customer service phone support. Just email. No management experience. Poor business practices. Had to cancel my payment and dispute on a charge with my CC Company. Ridiculous.. Changed the delivery date twice. Had to cancel myself with Fedex after the 3rd time. The delivery stated that business was closed and no one was there. I was waiting all day fro this item Do not expect this item to be delivered. Read the reviews, its all over the internet.. Customer service person is Angel, Was not helpful at all. Stated the mattress is worth the wait. After guarantying a two day delivery.
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3 comments
#1418049

Did you get it resolved? I still haven't and its been since October 2017.

#1418058
@Sandy

Hello Sandy, I did get this resolved and they sent me 2 complimentary pillows.

This mattress is amazing. My family calls it "the cloud".

Thanks

#1378308

Oh oh, this is not a unique situation. No customer service, no phone number, no mattress.

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Resolved
ID
#1086631 Review #1086631 is a subjective opinion of poster.
Location
San Mateo, California
Service
Nectar Sleep Shipping Service
Reason of review
Poor customer service
Loss
$720
Preferred solution
Full refund
New Reviewer

Artistworks.com Education should not be a rip off

Update by user Jun 30, 2017

I had to cancel the payment thru my Bank. Open up a fraud investigation, and my payment was cancelled.

Thank God for getting the Banks involved.

Artist works had a chance to refund the, ill billed payment, but, did not follow thru. The banks and paypal were my only choice to get a refund.

Update by user Jun 01, 2017

Please refund my 240.00 it was not authorized...

Original review posted by user May 31, 2017
Artistworks.com is a Music Education website. An annual renewal fee, that I was unaware of, was charged to bank account, via Paypal. For $240.00 When I emailed DRINA in customer service, she stated that an email was sent to confirm payment, then she stated that was a miscommunication and they don't send that email. They automatically insure an annual renewal fee of $200+++ They offered me a credit of 25$, and a gift card for the remaining balance. This is a music education website. Education should NOT be high pressure sales. Total rip off. Be aware of sites calling themselves educators that are only in it for the money!!
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ID
#1054298 Review #1054298 is a subjective opinion of poster.
Product
Artistworks Subscription
Cons
  • Drina customer service
  • Fees that are charged without knowledge
Reason of review
Return, Exchange or Cancellation Policy
Loss
$240
Preferred solution
Full refund