Freyr B

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CarTrawler - Stolen refund

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I needed to return a car earlier than it was booked for. The car rental company confirmed refund of unused days to Cartrawler, but they refuse to make tje refund to me. They claim ut is in their Terms &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; Conditions, which are nowhere to be found when booking and never provided as a part of the contract. After some time I found out that this information is not easily available ... is only mentioned in Cartrawlers FAQ section, well hidden! Total scammers.
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Loss:
$40
Cons:
  • No responsibility
  • Ingen tilbagebetaling for annulleret leje
  • Criminal

Preferred solution: I have already complained to the European Consumer Network at EU

User's recommendation: Avoid all sites using Cartrawler