New Reviewer

Justman Brush Company - Yelling Rude Company Owner Hangs up on Prospective Customer!

Called Justman Brush Company in Omaha, NE. Asked questions about a particular brush & requested a sample, assuming as a wholesale company that they didn't sell singles. Planned on buying in large quantities in near future. Was rudely & abruptly informed that he, John Matthews, would not be sending me a sample. Told John this wasn't the kind of customer service I was comfortable with & was loudly told it was too bad, most people pay for a single brush - then he hung up on me. I called back and told him I would be happy to pay for one brush & he hung up on me again. Called back & asked for a manager and he literally yelled "I am the owner!" & hung up again. Absolutely Amazing!
View full review
1 comment
#113968

Surprised to see a compliant about this company. Have done business with Justman for years and always found them to provide a quality product in a timely, courteous manner.

ID
#162230 Review #162230 is a subjective opinion of poster.
Location
San Antonio, Texas