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Update by user Jul 09, 2021

After filing a complaint with the BBB on both FedEx and Best Buy, Best Buy's corporate office called to verify our complaint. We told them exactly what I wrote about and they apologized for their part and refunded our money. A few days later I received an answer from...

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ID
#2597305 Review #2597305 is a subjective opinion of poster.
Cons
  • Not getting my packages days in a row
  • Customer service sucks
  • Delivery practices
Loss
$1200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I recently purchased a new t.v. with 4k capabilities and wanted an upgrade in equipment to fully enjoy my new purchase. When the techs came in to set up the t.v. they found the remote wasn't working and they suggested a new one be obtained from direct tv. I ordered the...
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ID
#2323998 Review #2323998 is a subjective opinion of poster.
Service
Directv Premier Tv Package
Pros
  • Sports package only
Cons
  • Talking to customer services in india
  • No resolutions to problems
  • Poor customer service
Loss
$1
Preferred solution
Deliver product or service ordered