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Update by user Jan 27, 2021

Company fixed the issue and I have been provided with full refund. Finally!!!

After a lengthy period, Heat Surge has credited our bank card account.While they FINALLY did the right thing, I would not recommend doing business with any company that only offers customer service through email, especially when expensive products are sold. JohnAG.

Update by user Jan 27, 2021

Finally!!! After a lengthy period, Heat Surge has credited our bank card account.While they FINALLY did the right thing, I would not recommend doing business with any company that only offers customer service through email, especially when expensive products are sold....

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#1976942

Finally!!! After a lengthy period, Heat Surge has credited our bank card account.

While they FINALLY did the right thing, I would not recommend doing business with any company that only offers customer service through email, especially when expensive products are sold. JohnAG

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Resolved
ID
#2322954 Review #2322954 is a subjective opinion of poster.
Pros
  • Workmanship of the cabinet is beautiful
Cons
  • Lack of concern for delivery of defective merchandise
Preferred solution
Full refund