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Gyft - I received a $25 gift card # 610097****744412

I tried to use this gift card at Chilis on Sunday and they say I have a zero balance, I haven't used this card since I received it, can you help me please and thank you.
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ID
#1558076 Review #1558076 is a subjective opinion of poster.
Location
Gretna, Louisiana
Product
Chilis Gift Card