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Update by user Jan 12, 2021

Company fixed the issue and I have been provided with full refund. Contacted Better Business Bureau the next day I recd a call from Lowe’s executive Customer relations office in NC.

Spoke to Cody and told him the problem and he told me he will look into it and he did.

He got in touch with the Lowe’s store in Brooklyn NY and dealt with the manager and I was issued a cash payment. Picked up my money today and am very happy that this was finally taken care of after all these months and getting no satisfaction with the people at the protection plan..

Update by user Dec 05, 2020

As of this date Nothing has been resolved in my case. All I want is what is due me that I paid for and as of this date not received. Store number 1674 invoice number 90835 transaction 422**** on 7/8/20 11:43:44 terminal 4.

Original review posted by user Dec 05, 2020
Ordered four appliances at Lowes on 7/9/20 with...
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Resolved
ID
#2321940 Review #2321940 is a subjective opinion of poster.
Location
New York, New York
Product
Lowes Protection Plan
Cons
  • Not receiving my money from protection plan that i paid for
Loss
$29388
Preferred solution
Full refund