This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Zerorez - Poor customer Service

On 11/25/20 Tyson, the tech arrive. Clean 4 rooms hall &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; stairs. After the clean Tyson stated if,I not please after carpet dries I could call office to address my concerns. On 11/27/20 I called in spoke with Derek McNeal which was not good. He totally disregarded my concerns and stated he would send someone out as a courtesy when he knew he was going to instruct that person when they arrived not to reclean my carpets. Also, I feel he scheduled my date to send someone out when my check cleared. I am not happy with the way I was handled.
View full review
ID
#2314744 Review #2314744 is a subjective opinion of poster.
Service
Zerorez Carpet Cleaning Service
Pros
  • Technician was friendly and professional
Cons
  • Run around about damaged caused
Loss
$333
Preferred solution
Deliver product or service ordered