Stacey C Ayv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Facebook - Someone else has my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I had to go to the phone company and I forgot my password so they made me get a whole new phone number my phone number previously was 781-709-****. That was my number for my Facebook and my messenger. Then I got this phone number 781-299-**** every time every time I enter my email password I can't get through I enter the phone number my email password and somebody else name Irvin pops up his whole Messenger account pops up and I can literally be in the conversation I told him how did you get into my account but it's in Spanish and I did not understand I can't get help from anyone there's no way to contact Facebook or messenger it's like almost impossible and this is very frustrating and weird

View full review
Pros:
  • Keep in touch with people
  • Connect with other people
Cons:
  • Process is frustrating

Preferred solution: Let the company propose a solution

User's recommendation: I don't have any recommendation because my mind is blown. I don't understand and I don't see how somebody else the whole account is on my phone and it will not accept any of my information to get my account recommendations don't use Facebook and messenger