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TreePrime Co - Not receiving my pet vacuum that I paid for in July 2020

Update by user Nov 30, 2020

No it hasnt

Original review posted by user Nov 30, 2020
I bought a pet vacuum in July my package was delivered to someone in Sydney I live in Victoria its now December I wrote number of emails they refuse to give me a refund I rang fair trading this morning and they told me to send this letter to you if I get no reply then we will go to VECAT Ive asked for a refund but you have refused ,have also all previous emails you send my name is Tina Matthews please explain

User's recommendation: Never.

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ID
#2312925 Review #2312925 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund