Lisa F Ivv

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Allied Van Lines - Horrible experience

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I booked my move months in advance. I wanted a morning move since I was traveling from Michigan to Florida. They did not arrive until 2 pm. They sent 3 men of which they were all newbies. They were the most unorganized bunch I have ever seen. There was no communication between these guys. They asked the same questions over and over. They started numbering all my things and then gave that up. I repeatedly told Morse moving about a floor to ceiling all glass curio cabinet I had. They showed up with no moving blankets for anything. When I called the office and spoke to Cynthia Graham told her that was unacceptable she called the men and told them to "just leave it behind". I also have a glass table tops. One of the last things I had of my mothers was a floor lamp. They totally destroyed it!!!! Then they let my furniture sit in Michigan for a week before getting a driver. It took almost 3 weeks for my furniture to arrive. They damaged and lost several things!!! Needless to say I would never ever recommend this company.!!! It unfortunately does not look good for Allied having Morse moving represent them!!!
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Pros:
  • There are no pros
Cons:
  • Missing many boxes and broken items
  • Damaged items
  • Missing boxes and other household items

Preferred solution: Let the company propose a solution

User's recommendation: Run don't walk