Aubreyana Qfn
map-marker Washington, District Of Columbia

Uber - App not working

This sucks.. there is no 800 number to get assistance. My app keeps asking me to confirm the pickup... which I have done 20 times the screen goes blank nothing I have restarted my phone several times same thing. I do not want to get on a bus during a pandemic.... Uber customer service SUCKS!!!!!!!
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Preferred solution: I would like an explanation why there is not a way to con uber for assistance. A complete runaround..what if I was in trouble. I cannot really say how upset I am

User's recommendation: Get your *** together!!!!