Mark P Pkv

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Burger King - Bad customer service

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I went to Burger King last night and ordered a chicken sandwich combo meal the chicken sandwich was as hard as a board I went back twice to rectify this the first time they gave me the same sandwich back the second time they said their system was down and they could not help me so I called the Burger King customer service although they apologized two or three times saying that their employees should not act this way they never offered to make things right this isn't the first time I've had problems with this Burger King this is an ongoing thing

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Loss:
$22
Cons:
  • Seems to have employee problems often

Preferred solution: Full refund

User's recommendation: My recommendation for other customers if you don't mind bad food and bad service go ahead and go to this Burger King on 60th and Ames avenue in Omaha Nebraska