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New Reviewer

Optiontown - My flight has been affected by Corona, I want to set a new date

The customer service is bad, I have contacted them for more than two weeks without a response, and they refused to refund tickets or reschedule even though the flight was canceled due to Corona Covid 19!
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ID
#2299560 Review #2299560 is a subjective opinion of poster.
Loss
$1600
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Optiontown - My flight has been affected by Corona, I want to set a new date

My flight has already been affected by Covid 19, and your customer service has told me that tickets are guaranteed and that I can add a passenger. Please book a ticket within the information below. PNR previous ticket: SPI88X SPI5MY Name of the 2 Passenger: Qusay Mohammad Eid Doaa Zoher Mansour Abu dhabi to Amman 10 Dec 2020 (RJ621) at 17:15 Amman to Abu Dhabi 25 Dec 2020 (RJ620) at 07:05
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ID
#2299531 Review #2299531 is a subjective opinion of poster.
Preferred solution
Reschedule the trip