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Staples - Horrible customer service

I went to print shop in Statesville NC to place an order and was told I had to stand there and wait at least an hour bc taking my order before an hour was considered express service after I waited in line for 30 minutes and she helped 4 people in front of me. I was absolutely horrified with the customer service. The manager explained to me it was one week before Black Friday and she was very busy. I will NEVER shop there again and use them for my business printing.
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2 comments
#1985933

Just because you're there doesn't mean there are no jobs before yours. Your job has to wait in line, and you were able to walk away and go back later.

#1977365

well, youre not getting an apology from me, but if you dont want to pay an express fee or use the self serve machine, why do you expect express service?

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ID
#2298307 Review #2298307 is a subjective opinion of poster.
Location
Statesville, North Carolina
Service
Staples Printing Service
Cons
  • How i was treated
Preferred solution
Apology