New Reviewer
I recently TRIED to make an appointment in the Albany,OR office. The office staff, two women, were cold and never smiled once. I gave the one my insurance info and while I was filling out my paper work, she said you have no coverage for xrays or any other procedures....
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1 comment
#1960660

Why didn't you take responsiblity and send the x-ray release yourself???? Better yet, why didn't you walk the completed release over yourself and make sure they were sent?

Why do you think a dental office should do all your homework?

It is super dumb to rule out dentists who are not on your insurance prostituting provider list. Generally, the WORST dentists in town sign up for these crummy plans- case in point A$pen Dental.

ID
#2296487 Review #2296487 is a subjective opinion of poster.
Location
Albany, Oregon
Pros
  • Hours of operation
  • Cheap and in every city
  • Location
Preferred solution
Hire qualified, professional customer service employees with valid experience.