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New Reviewer

Novaquark - Poor Customer Server

Removal of Customer support for things that require immediate action. Customer support tickets can take up to 6 months before they are even reviewed.

User's recommendation: Avoid at all costs.

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ID
#2420233 Review #2420233 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Netspend - Stolen Money

My son created an account and deposited money. They locked his account and stole the money because he is underage. They refuse to fix the issue and there is no way to contact an actual person.

User's recommendation: DO NOT USE THIS SERVICE.

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1 comment
#1952303

Hello, We require our users to be at least 18 in order to activate a card. We want to make sure that you are able to access the funds on the card.

For assistance, please email us at social@***.com. Thank you, Netspend

ID
#2293170 Review #2293170 is a subjective opinion of poster.
Product
Netspend Reloadable Prepaid Card
Cons
  • Liers
  • Being exploited
  • Not the friendliest customer service
Loss
$184
Preferred solution
Deliver product or service ordered