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Advanced Reviewer

First Name Ray

Last Name S.

38 TOTAL REVIEWS

3 TOTAL COMMENTS

1 QUESTION ASKED

$751 CLAIMED LOSSES

Member since Apr 7, 2017

Last activity on Oct 16, 2021

Advanced Reviewer

Pianoman Oct 11, 2021

Ebay suspended my account for no reason, they said verification process issues

1.0

Update by user Oct 16, 2021

Still nothing changed. Ebay also didn't like it that I complained about "fake" tracking numbers for merchandise not received, had to get refunds, ( I had to call payment sources to get reimbursement some times), other times, ebay gave refunds when I didn't receive the...

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#2961389

Pros

Cheap merchandise and free shipping

Cons

No due process for suspended accounts
Suspend account without good cause
Ebay refuses to correct mistakes

Preferred solution

Apology

Advanced Reviewer

Pianoman Jul 28, 2021

CSpire - Lousy service

2.0

Original review updated by user Jul 28, 2021

Slow data speed, someone is throttling my data speed or it is malfunctioned, fast one day, slow the next, some time don't even have any data speed. Rep at c spire tell me there is open ticket on my account about the lousy service, and that techs are suppose to be repairing it, (going on now for three weeks), hummmm, something sounds fishy to me. I went down to the tower and saw "no one" there repairing anything, soooooo....

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#2720191

Loss

$68

Preferred solution

Price reduction

Advanced Reviewer

Pianoman Jun 07, 2021

The Swiss Colony - Swiss Colony DId not cancel my order within an hour after I reqested it be cancelled

2.4

I ordered merchandise on June 6, 2021 and about an hour later, I requested to cancel the order until further notice. I got an email "the next Day", on June the 7, 2021 stating that the merchandise had already been "shipped", but I requested the order be cancelled within 8 hours of the order on Sunday, so there are "no" shipments on Sundays. I spoke with three people today on phone about the order (the third one was a supervisor), and she told me that she would credit my account for the order since I requested it be cancelled the day the order was placed, within 8 hours. Consumers have the right to "cancel orders", within24 hours, which I did within 6. See attachments of emails correspondence back and forth with Swiss Colony Reps.

User's recommendation: negative.

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2 comments

TheSwissColonyCares Jun 09, 2021 #2021874

We are sorry to hear this. Please email us with your contact information at socialcs@sccompanies.com and we can look into this for you.

0 0

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#2593827

Service

The Swiss Colony Customer Care

Loss

$165

Preferred solution

Full refund

Advanced Reviewer

Pianoman May 25, 2021

Resolved: Lowes - Returning defective product

3.8

Update by user May 28, 2021

Company fixed the issue and I have been provided with full refund. Lowes credited my account for the amount in question..

Original review posted by user May 25, 2021

I ordered a indoor security camera online from Lowes and charged it to my LOwes credit card, but the camera does not work. So I called and ask for a return label so as to return it via "FEDX", as that is the way it was delivered. So I spoke with a LOwes rep and she sent me a email confirmation without a return label which is necessary when returning a package for a refund. THe Fedx man came this morning and did not pick the package up even though he scanned it. I cannot get a hold of a lowes rep and I was on hold for 20.5 hours waiting. THe order number is, 72460****. I am not paying for a product that does not work and is defective. reretdoes "NOT" work.ont buy anythingdon't purchase anythingdddood

User's recommendation: dont purchase anything.

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Resolved

#2570231

Cons

Poor quality of delivered product
Worst online purchase experience
Customer service not provided

Loss

$43

Preferred solution

Full refund

Advanced Reviewer

Pianoman Apr 17, 2021

Canon - Non delivery of item(s)

1.2

I purchased some ink cartridges on March 29, 2021 and still have not received them. The charge is showing still "authorizing" on Paypal credit account. I tried to send email to cancel items but I received an email back that is "unmonitored", so how can customer service...

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#2507798

Cons

Lousy service
Deceptive adds

Loss

$59

Preferred solution

Full refund

Advanced Reviewer

Pianoman Apr 14, 2021

Resolved: Ebay - Non- delivery of merchandise

1.3

Update by user Apr 16, 2021

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Apr 14, 2021

I purchased merchandise on April 1, 2021, from a merchant on eBay. The item was paid for by the payment source, which reduced my credit limit, but the item has never delivered on the delivery date of "April 8-9", as was told by the merchant and "EBAY". The merchant...

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Resolved

#2502895

Service

Ebay Customer Care

Cons

No support
Can not contact customer support on phone

Preferred solution

Full refund

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