Melanie T Ggu
Snapfish - Failed Order
I had a print custom-made for a 16x20 canvas and had a digital image. I attempted for 3 hours to make an order for the canvas and it was impossible. Could not get the sizing or resolutions correct. I read every article, chatted with a representative named Sarah, who only sent me articles I had already read. I deleted the project 3 times, deleted and re-uploaded my photo 2 times and corrected to full resolution per instructions. Only for Sarah to finally tell me that the digital image was too small and wouldn't work. I have already had the digital image printed by another company with no problems. I will not use Snapfish again.
User's recommendation: Do not use snapfish, walmart is cheaper and better.
Snapfish Canvas Printing Service
- Way my complaint was completely dismissed
- Very poor hard to contact
Let the company propose a solution
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