comment to review:

Address Issues

Omaha Steaks #1747376
I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be.I appreciate your feedback and would like the opportunity to look into this further. Please know we have a 100% guarantee, so if you would, please DM your order number or phone number associated with your account.
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comment to review:

What a joke.

Omaha Steaks #1747375
Thank you for contacting us. I apologize for any misunderstanding regarding our shipping process. Our standard shipping takes 7-10 days or less for delivery. Omaha Steaks will ship your order in a temperature controlled truck to your local UPS facility. Delivery dates are based on truck availability and when one is going to your area. We will turn your package over to UPS during the overnight hours before the day of delivery and they will bring it directly to your door. The items purchased will be packed in an insulated cooler with dry ice to ensure they remain frozen throughout the delivery process. You will receive notification once the delivery has been made. If we can be of further assistance, please feel free to contact us via email or by phone at 1-800-329-6500.
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comment to review:

I tried to enter the survey code but could not! Was trying to win the $250. gift card!

Omaha Steaks #1747374
I apologize you were not able to use the survey code, I understand how disappointing this may have been. In the future try using the code with the dashes in the code or you can contact us by phone 1-800-329-6500. I will be sure to pass this compliment along to higher management. Thank you for your feedback.
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comment to review:

Small tiny steaks for big steak prices. Plus shipping

Omaha Steaks #1747372
I am sorry to hear you were not satisfied with the size of your steaks, I understand how disappointing this may have been.We appreciate your feedback and I have forwarded this to our product development team. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

Not good

Omaha Steaks #1747371
I am sorry to hear you were not satisfied with your package, I understand how disappointing this may have been.We appreciate your feedback and I have forwarded this to our product development team. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com.
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comment to review:

Never came and they didn't care

Omaha Steaks #1747369
I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be.
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comment to review:

Where are the instructions?

Omaha Steaks #1747368
Thank you for contacting us for cooking instructions. I apologize for the delay any inconvenience in trying to locate them, I understand how frustrating this can be. We have the instructions for each of our products available on our website. Go to www.omahasteaks.com and then to the item you are interested in. You will need to click on the Package Count tab, and then the Nutritional and Preparation information will become available below the picture of the item. Please let us know if we can be of any further assistance by contacting us via email or by phone at 1-800-329-6500. We appreciate your business.
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comment to review:

Mistrust and uncaring

Omaha Steaks #1747367
Thank you for contacting us. I sincerely apologize that your gift package(s) arrived earlier than anticipated this holiday season, and I understand this can be frustrating. However, from past experiences we've learned that packages shipped closer to the holidays have a greater risk of delays due to weather and shipping volume. In addition, many gift recipients appreciate receiving food packages early so they can use the items while entertaining during the holidays. If we can be of further assistance, please feel free to contact us via email or at 1-800-329-6500. We appreciate your business.
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comment to review:

Don't waste your money

Omaha Steaks #1747366
Thank you for your reply, I am sorry to hear you were not satisfied with your Filet Mignon, I understand how disappointing this may have been.We appreciate your feedback and I have forwarded this to our product development team. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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1 reply
Anonymous
#1747517
Are you kidding? You post this 9 months later and pretend you care about resolving the issue. You know damn well no one would retain an order number of this trash product for that long. And had you actually read my complain you might have noticed that is was much more than the Filet Mignon. It was everything in the order You are running a scam and ripping people off and reply to complaint to make people think you actually care about what you are selling. Yea, a fool is born every minute right?
comment to review:

Very disapointed

Omaha Steaks #1747365
Thank you for contacting us. I sincerely apologize that your gift package(s) arrived earlier than anticipated this holiday season, and I understand this can be frustrating. However, from past experiences we've learned that packages shipped closer to the holidays have a greater risk of delays due to weather and shipping volume. In addition, many gift recipients appreciate receiving food packages early so they can use the items while entertaining during the holidays. If we can be of further assistance, please feel free to contact us via email or at 1-800-329-6500. We appreciate your business.
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comment to review:

Bad Delivery

Omaha Steaks #1747364
Thank you for contacting us. I sincerely apologize that your gift package(s) arrived earlier than anticipated this holiday season, and I understand this can be frustrating. However, from past experiences we've learned that packages shipped closer to the holidays have a greater risk of delays due to weather and shipping volume. In addition, many gift recipients appreciate receiving food packages early so they can use the items while entertaining during the holidays. If we can be of further assistance, please feel free to contact us via email or at 1-800-329-6500. We appreciate your business.
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comment to review:

Received from son and daughter in law

Omaha Steaks #1747363
I apologize you weren't completely satisfied with your recent gift purchased with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team. I certainly understand how disappointing and frustrating this would be. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

Don't like your meat

Omaha Steaks #1747362
We are very sorry to hear your steaks were tough. We do have a 100% Guarantee and would be more than happy to make this right. Please call 1-800-329-6500 or email us custserv@omahasteaks.com with your name, address and/or order number and we can take care of this right away!! We look forward to hearing from you.
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comment to review:

Awful

Omaha Steaks #1746829
I apologize you were missing an item in your package and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

5 oz filet mignons

Omaha Steaks #1746827
Thank you for your feedback on the size and the fatty steaks, I understand how disappointing this may have been. I show we issued a gift card for the steaks in the amount of $25.00. If you could be so kind and re-rate us and advise this have been resolved. Thank you again for your business.
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comment to review:

Not worth the money

Omaha Steaks #1746824
I apologize you weren't completely satisfied with the size of your steaks. We appreciate your feedback and I have forwarded this to our product development team. I certainly understand how disappointing and frustrating this would be. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

Terrible Customer Service

Omaha Steaks #1746823
I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be. I appreciate your feedback and would like the opportunity to look into this further. Please DM your order number or phone number associated with your account so I can further assist you.
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comment to review:

Horrid Experience

Omaha Steaks #1746822
I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be. I appreciate your feedback and would like the opportunity to look into this further. Please DM your order number or phone number associated with your account so I can further assist you.
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Q&A comment

Short 4 burgers on recent order #405*****-***

Omaha Steaks #1746819
I apologize for the delay in response. I would be more than happy to resolve this issue for you. Please send an email with your order information to custserv@omahasteaks.com and one of our customer service representatives would be more than happy to help.
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comment to review:

Christmas gift order arrived short # 2876

Omaha Steaks #1746818
I apologize you were missing an item in your Omaha Steaks package. We appreciate your feedback. I show we have sent out a replacement for the missing item. I hope we were able to resolve your concern and would appreciate if you would re-rate us. Thank you for your business!
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comment to review:

Wrong order

Omaha Steaks #1746815
I apologize you weren't completely satisfied with your recent gift purchased with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team. I certainly understand how disappointing and frustrating this would be. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

The worst customer service ever

Omaha Steaks #1746814
I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be. I appreciate your feedback and would like the opportunity to look into this further. Please know we have a 100% guarantee, so if you would, please DM your order number or phone number associated with your account.
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comment to review:

Horrible Customer Service

Omaha Steaks #1746813
I apologize you weren't completely satisfied with your recent gift purchased with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team. I certainly understand how disappointing and frustrating this would be. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

Holiday gifts basket burgers

Omaha Steaks #1746812
I apologize you weren't completely satisfied with your burgers. We appreciate your feedback and I have forwarded this to our product development team. I certainly understand how disappointing and frustrating this would be. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

Poor customer service

Omaha Steaks #1746811
I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be. I appreciate your feedback and would like the opportunity to look into this further. Please know we have a 100% guarantee, so if you would, please DM your order number or phone number associated with your account.
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comment to review:

Bad customer service

Omaha Steaks #1746810
I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be. I appreciate your feedback and would like the opportunity to look into this further. Please know we have a 100% guarantee, so if you would, please DM your order number or phone number associated with your account.
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comment to review:

They suck

Omaha Steaks #1746794
I apologize you weren't completely satisfied with your visit to your local Omaha Steaks retail store. We appreciate your feedback and I have forwarded this to our product development team. I certainly understand how disappointing and frustrating this would be. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

I canโ€™t believe my eyes

Omaha Steaks #1746790
I apologize you weren't completely satisfied with your recent purchase with Omaha Steaks. We appreciate your feedback and I have forwarded this to our product development team. I certainly understand how disappointing and frustrating this would be. Please know that we do have a 100% guarantee, so if you DM your order number or phone number I would be happy to look into this for you. You may also contact our Customer Service team at 1-800-329-6500 or email custserv@omahasteaks.com
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comment to review:

order didn't arrive

Omaha Steaks #1746787
I'm so sorry to hear of the issues with your delivery and you not having a pleasant customer service experience. I certainly understand how disappointing and frustrating that would be. I appreciate your feedback and would like the opportunity to look into this further. Please know we have a 100% guarantee, so if you would, please DM your order number or phone number associated with your account. So I can further assist you.
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comment to review:

No delivery as promised today

Omaha Steaks #1746772
Hello, I am sorry to hear there was a delivery issue, I understand how frustrating this can be. Please send me your order information so I can further assist you.
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comment to review:

100$ spent recieved NO STEAKS

Omaha Steaks #1746763
I'm terribly sorry to hear there was an issue with your package from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback.Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Horrible

Omaha Steaks #1746754
I'm terribly sorry to hear you didn't enjoy your recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Terrible!

Omaha Steaks #1746750
I'm terribly sorry to hear you didn't enjoy your recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

A CHRISTMAS GIFT FROM MY SON

Omaha Steaks #1746748
I'm terribly sorry to hear you didn't enjoy your recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Value

Omaha Steaks #1746746
I'm terribly sorry to hear you with the size of the products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Complaint

Omaha Steaks #1746743
I'm terribly sorry to hear you didn't enjoy the potato from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Worst ever

Omaha Steaks #1746742
At Omaha Steaks, our goal is 100% Customer Satisfaction. I apologize for the problem you encountered with our product and appreciate you bringing it to our attention. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Not as good as advertized

Omaha Steaks #1746732
I'm terribly sorry to hear you didn't enjoy your recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Worst meat ever !

Omaha Steaks #1746731
I'm terribly sorry to hear you didn't enjoy your recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Not worth the money

Omaha Steaks #1746730
I'm terribly sorry to hear you didn't enjoy your recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

BAD< BAD< BAD customer service

Omaha Steaks #1746729
I'm terribly sorry to hear there was a delivery issue with your package and appreciate you bringing it to our attention. Please give us a call at 800-329-6500 or email custserv@omahasteaks.com with your order information and we will be happy to take care of this for you.
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comment to review:

Bad Experience

Omaha Steaks #1746725
I'm terribly sorry to hear your gift receivers did not enjoy their recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Poor service

Omaha Steaks #1746723
I'm terribly sorry to hear there was an issue with your recent order from Omaha Steaks. I certainly understand how disappointing that would be. You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Did not order

Omaha Steaks #1746718
Thank you for your feedback and appreciate you bringing it to our attention. Please contact us via email at custserv@omahasteaks.com or by phone 1-800-329-6500 so we can further assist you.
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comment to review:

Bulow standard products

Omaha Steaks #1746716
I'm terribly sorry to hear you didn't enjoy your recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Skinny burgers

Omaha Steaks #1746715
I'm terribly sorry to hear you didn't enjoy your recent products from Omaha Steaks. I certainly understand how disappointing that would be. We appreciate the feedback and I have forwarded it to our product development team. Please know we do have a 100% guarantee! You can give us a call at 800-329-6500 or email custserv@omahasteaks.com and we will be happy to take care of this for you.
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comment to review:

Nothing but great service

Omaha Steaks #1746713
Thank you for your business with Omaha Steaks and appreciate your feedback.
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comment to review:

AWFUL!!!!!

Omaha Steaks #1746712
Hello, I am sorry to hear you were not satisfied with your product. We have a 100% guarantee on all of our products. Please send us an email at custserv@omahasteaks.com or contact us at 1-800-329-6500.
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comment to review:

Really poor quality

Omaha Steaks #1742765
Hello, I am sorry to hear you were not satisfied with your product. We have a 100% guarantee on all of our products. Please send us an email at custserv@omahasteaks.com or contact us at 1-800-329-6500.
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comment to review:

No delivery as promised today

Omaha Steaks #1740847
Hello, I am sorry to hear there was a delivery issue, I understand how frustrating this can be. Please send us an email at custserv@omahasteaks.com or contact us at 1-800-329-6500 about your delivery issue.
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