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My wife and I have been given the run around and treated so unethically by L H Miller in riverdale, that I am looking into a lawsuit. 2 years ago, my wife and I bought a brand new Chrysler 200 S from them, and it has been nothing but a mess ever since.

The very 1st week, our brakes started making noise and running hot, so I took it in. I was told that it was a new vehicle, and just brake dust. I decided to give it a few weeks, but the problem got so bad that our neighbors would wake up each time we backed out of our driveway. My wife brought the car in for the 1st oil change, and the rep told her that she would just have to deal with it because it was not a safety issue.(complete sexism)That didn't fly with me, so I went right back in the next day and approached the same rep.

I have extensive automotive experience, and when I told him this, he suddenly backpeddled and said that they would fix it.(Zach was the rep) They told us that it was the brake pads, and replaced them, but only after 3 more times of going in and having them just spray off the brakes or grind down the rotors. I was pissed about them grinding down the rotors, and when the noise continued, I made sure that they replaced them since the car was still under the complete warranty and was still making the dang noise. Long story short, I brought the car in over 27 different times over the past 2 years, and they still have not fixed the problem. The final time, I told them they had better fix it, or I am going to lemon law the car.

The week before, I started having engine issues with it dying while I was driving, and barely made it to the dealership just in time for them to tell me that the head gasket was blown and they had a recall on it.(WTF, no notice was sent, but it was eventually fixed) After warning of using the lemon law, they finally said that they knew that this was an issue with the 200's, and put on some aftermarket brakepads. That noise improved, but never went away. I put up with it because it had improved, for another 6 months before finally bringing it in yesterday because it had gotten bad again. This time though, they said that they were no longer going to "Goodwill" any more work on the car, because it is an issue with all 200's and they have replaced the pads 3 times.

I didn't realize that a warranty is a Goodwill fix, but apparently, I paid nearly $30,000 as a favor to have them treat me poorly in the future. Their manager, Darren Erwin; literally told me that he had done me a favor by talking to Chrysler on the phone 3 times in the past 2 years. Wow, I didn't realize that doing *** job was a favor, and I made sure to thank him for being paid to do his job. He then described to me the exact situation that the noise was happening, and told me that he knew this because it happens on all new 200s.

I couldn't believe that he was doing this, and he explained that they were bad cars and that the dealership was aware of the issue but was not going to do a thing about it for ANY of us. I asked if they were telling any of the potential and new buyers about the problem, and he said,"Absolutely not." When I asked him why, he said because not every single one does it, just the majority. Something else to note, my 2 year warranty that came with the vehicle, just happens to be up tomorrow. WHAT A JOKE OF A DEALERSHIP!!

I have never been treated with more disrespect, from the buying process to this final joke of a conversation with the manager. Needless to say, I have cancelled my annual season tickets with the Jazz, forever, and they will learn that word of mouth is a lot more expensive than not fixing the *** problem the first time.