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Hamrick Software - Software not working and can't reach them/no response

2.2
Nov 4, 2020 bought vuescan for $89. License S/N: 10671****; Customer #210216****. When I try to scan tells me to buy software to avoid the watermarks. I bought it. Left many messages on their contact place on their website. No one is responding. Going on over a week. Need a response now.

User's recommendation: Careful.

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#1984707

Hi - Sorry you have had problems. Have you looked at our FAQ?

As this explains how to enter your license information and remove the watermarks.

We do respond to all customers - but 95% of the questions we receive are covered in the FAQ. Thanks.

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#2281373 Review #2281373 is a subjective opinion of poster.
Location
Acton, Massachusetts