This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ubereats - Bait and switch email

I just spent 30 minutes writing a detailed report of what happened only to have your website eat the report after making me sign in, again. If you want to know what happened, you will have to use my original complaint or write to me at aighaid@***.com with an email to which I can reply without having to play identity games with your website. Clearly, there is something wrong with your website--it continually tells me my email and password are wrong, even after changing them and using copy and paste to enter them. I don't have eternity to play with you.U

User's recommendation: Use Grubhub--they care and will remediate the problem at the time it occurs.

View full review
ID
#2291500 Review #2291500 is a subjective opinion of poster.
Location
San Diego, California
Pros
  • Swift delivery
Cons
  • Inability to get restitution or human response
  • Shifty email promise that did not deliver

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
First, I received an email offering up to $30 off on a meal, but the email said it had to be through the app and that the promo code had to be entered before placing the order. I installed the app, began looking for the appropriate place to put the promo code, didn't...
View full review
View full review
1 comment
#1955565

Got the same email, dated 11/12. Disclaimer said it was valid for 14 days.

Tried using it on 11/25 in the app, and it gave me a message that the promo was no longer valid. Even including the date the email was sent, 11/25 is within the 14 days.

Tweeted their Uber Support account, and been communicating with them, but they refuse to recognize their error. Classic bait-and-switch

ID
#2291434 Review #2291434 is a subjective opinion of poster.
Location
San Diego, California