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Factory Authorized Outlet - Give bad service and products

Update by user Apr 06, 2017

want it fixed

Original review posted by user Apr 06, 2017
bought a generator for xmas for my son, he used it one time in marchand it ran for one hour and makes a awful noise like it is falling apart. they will not replace or fix. they want me to pay to send it back to them and then said it cannot be sent back because it was used!! bought on ebay with paypal and getting no help. So now I am stuck with a bad product and getting nowhere with the company I got it from. would not recommend to my worse hated person. would not give such bad service with my company. I have excellent rating on ebay and will them the worse rating on ebay,
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No a bit of help


but you bought it on ebay? did it say it was new & unused? why wouldn't you be reviewing the seller, this company has nothing to do with the sale.

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#1030722 Review #1030722 is a subjective opinion of poster.
Ontario, California
Duromax Generators Generator
  • 2 different people saying diff things
Reason of review
Damaged or defective
Preferred solution
Full refund