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GoodRx - Response Time

3.4
I just signed up for GOOD RX - GOLD and needed to confirm a phone number with the Mail Order department. I was on hold for over 15 minutes and no one answered. Because of that, I've decided to not go with the Good Rx - Gold "Mail Delivery" and I'll just purchase it from a local pharmacy that accepts Good Rx - Gold. Plus, it's $10 cheaper locally, I just have to drive to get it.

User's recommendation: Forget Good RX Mail delivery - pick up you own prescriptions.

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#2275810 Review #2275810 is a subjective opinion of poster.
Cons
  • Horrible customer service
Preferred solution
Let the company propose a solution