New Reviewer

Brooks Plumbing and Heating of Bloomfield - Avoid at all cost!

Brooks Plumbing and Heating of Bloomfield - Avoid at all cost!
Brooks Plumbing and Heating of Bloomfield - Avoid at all cost!
Brooks Plumbing and Heating of Bloomfield - Avoid at all cost!
Brooks Plumbing and Heating of Bloomfield - Avoid at all cost!
Brooks Plumbing and Heating of Bloomfield - Avoid at all cost!
Brooks Plumbing and Heating LLC - Licensed Master Plumber: 36BI0125**** 15-17 Bloomfield Ave Bloomfield, NJ 07003 adamplumber911@***.com 973 303-**** I found Adam from Brooks Plumbing doing an online search on Google. The online reviews looked good so I decided to call him. He showed up on time, and proceeded to inspect my gas boiler. He performed the following work: 1. Replaced a roll out switch for $220.11 2. Back Flow Prevention Valve for $291.95 3. Replace pop safety valve for $271.99 4. Replace Temperature gauge for $260.93 5. Replace expansion tank for $309.91 Since I am a disabled Veteran, he installed the back flow prevention valve for free. I paid in total $1,059.94. The actual work took less than two hours. In the meantime, my boiler continued to cycle on and off. I called Adam again, and we purged the air from the system, but the cycling continued. A few days ago, I called Adam to see if we can fix the sensor that is causing the boiler to cycle on and off. He wanted to charge $200, beyond the $1,000 he already received. I compared prices from other plumbers, and was seriously overcharged for the work he performed If I could give them less than one star, I would. AVOID at all cost!
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ID
#1782232 Review #1782232 is a subjective opinion of poster.
Service
Brooks Plumbing And Heating Of Bloomfield Plumbing Service
Reason of review
Pricing issue
Loss
$1059
Preferred solution
Let the company propose a solution
New Reviewer

Harbortouch - A Total Nightmare! Overcharges and Bogus Fees

Our experience with Harbortouch has been horrible. They have charged us fees above what was agreed to, and charged bogus PCI fees, which no reputable bank charges. To get refunds from them is like pulling teeth. Our merchant ID is 1851****. Example: Looking at the December 2016 statement, I had total transactions in the amount of $802.34. Of this amount, $595.54 were debit transactions. Of the total of $802.34, I was charged $71.01, or 9% of my total. Square would have charged $22 for $800 in transactions at a flat rate of 2.75%. These alleged charges of "authorization" and "other" are included in the processing fees, not in addition to. Both their regional manager Darren Sellner, and their sales rep Sal Balisteri promised that any rates from other bank would be matched by Harbortouch. Complete BS! Alos, their CEO Jared Isaacman basically told me I was stuck in a contract and no refunds for overcharges would be made. By the way, this so called "free" POS system costs us close to $100 per month, in addition to their outrageous fees. Also, there contract protects them from filing suit in your local courts, and that you wave class action status. Would a reputable company need this?
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ID
#1018769 Review #1018769 is a subjective opinion of poster.
Location
Allentown, Pennsylvania
Product
Harbortouch Echo Pos System
Pros
  • Hardware
Cons
  • Excessive fees
Reason of review
Pricing issue
Loss
$1058
Preferred solution
Full refund