Naoko B
map-marker Davis, California

Petkus Brothers - They are not professional at all!!

Petcuss Brothers is a construction company that builds sun rooms and patio covers. We have an expensive sun room( about $45,000.000) built by them a year and half ago. The lighting system that they installed is so dark, so I asked them to replaced it with brighter one. They said OK and I made an appointment with one of the sales persons, but he never showed up never called me back. I was the one that have to keep calling them back until two weeks later they finally gave me a contractor's phone number. My point is that they are not professional at all. We paid so much money not only for the sun room itself, but for the after care service... well that's what we thought anyway. Don't waste money getting their products when there is a lot of better construction company out there specially in this kind of economy.
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8 comments
Guest

This review is inaccurate....the project was 22k not 45k.

She called 2 years later and wanting to add more lights. We made some recommendations, due to her new found hobby...painting.

We gave her a Estimate for the lights and she decline, because she wanted them for no cost, due to what she as already paid 2 years ago.

I spoke to jim, her husband regarding her dissatisfaction. His response was, I'm sorry for the inconvenience and I will talk with her, about her review.

He expressed that he was very happy with Petkus Brother's.

Guest

That's absolutely sounds like them. I will file a complaint with contractors board.

He doesn't finish the job and poor job quality. The man is a total liar and doesn't realize what he signs. His day is coming.

I will have news for him. His concrete cracked the same day.

Guest

It is hard to imagine anyone complaining against such a fine company. They go out of their way to please.

For years we dealt with shoddy contractors. We discovered them and had siding, a patio cover, brick front porch, and plan to remodel our kitchen with them.

We give petkus every job around our home. We are more than pleased with their attitude as well as fine work.

Guest

We had a 24'x74' patio cover built onto the rear of our house on the golf course and Petkus did a great job. Very high quality work. No complaints here.

Guest

Regarding the delay for Mr. And Mrs Gerving.

The install date assumed we would have clear, reasonable weather in June to complete install by specified date. It rained for a significant part of June causing the delay. We must honor each customer, complete work in order received. I emphasize with the Gervings and their frustration.

However, I cannot control the very unusual weather in June.

They have agreed to be scheduled for install the week of July 5th. We apologize for the delays, and will diligently execute the project as agreed.

Guest

We are in the process of having Petkus Brothers install a sunroom for us and I find their service is something to be desired. We signed a contract mid May with work to begin 6-23-11 and to be completed by 6-30-11.

Didn't hear from them 6-23-11, had to call them ourselves and owner doesn't know schedules, no work done yet. Today is 6-28-11, still haven't heard from them.

Guest

Regarding this complaint, I have called Mrs Bautista , many times, concerned over this letter. I want to set the record straight.

1) they spent less then 20k.

2) the lighting was never a question, until 1-2 years later. We at Petkus brothers, have no problem with helping, solving the problem.

3) I spoke with Jim (husband) he express complete surprise in this matter. He said..we are very happy with your company and that he would speak with Naoko, regarding this matter.

4) We at Petkus brothers care about are customers and alway there for them.

:)

Guest

Don't know what the real problem above is but I have ordered two patio covers, a spa and a 40K Sunroom from them and always received polite and prompt service as well as quality construction. I am very satisfied with their performance.

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