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Unique Villa Store - Damaged piece

Hi team, Hope you are doing well. I bought a new saree from unique villa store. unfortunately i got a diffrent damage saree from him end. I want to return this. Request you to kindly help here and take it seriously to close this matter. i got my parcel few minutes back FROM "Delhivery agent" and i called the person, he was not picking my call, but when i call him multiple times then he suggest me to called directly to unique villa store for better solution. i believe you will take it positively and support here for future relationship. below is the detail. I have mailed him multiple times, but not getting any support. Below is their contact details delhivery agent :- +911135****23, +911141****05 Hi Prabhat , thanks for your purchase of Rs. 999.00 from Unique Villa Store! We'll notify you when it ships. View order (#1976): https://uniquevilla.in/481********/orders/45b0ba93a8c6002fec567****c8a281e/authenticate?key=867a7ca8a0f17c61f79254d30f00225b delivery date :- 05-11-2020 (6:00 PM)
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ID
#2270662 Review #2270662 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Service
Unique Villa Store Shipping Service
Loss
$1000
Preferred solution
Full refund