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Hendrick Chevrolet Cary - This Cary dealership is the worst experience ever

Hendricks Chev in Cary will kiss your *** until you sign those papers. After that they do not care. We have gotten a wrong registration in the mail 4 times. We bought a 2017 Chev silverado. My husband totaled his 2010 silverado and when the insurance settled we purchased a 2017 model. He told them he was transferring his old tag to the new truck. Well they took my equinox tag and transferred it to the new truck (wrong) that is my car, not my husband's old truck tag. This has been going on since January and we still do not have the correct registration for the new truck. when i called them, and told them I was going over their head, they said go ahead and do that. This is the worst dealership I have ever been to and I wish we had not of bought from them. The next time we have to purchase anything else it will be from south point not the cary location. They will kiss the ground you walk on until you sign the papers and after that y ou are nothing to them. I do not know how they keep their jobs, none of them know what they are doing. Rebecca Edwards
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ID
#1014864 Review #1014864 is a subjective opinion of poster.
Location
Cary, North Carolina
Product
2017 Chevrolet Silverado Pickup Truck
Pros
  • Truck
Cons
  • Extra 4
Reason of review
Pricing issue
Loss
$4000
Preferred solution
never to purchase there again, Refunds for all the time and trouble spent riding back and forth still not getting anything done. They did not give us the extra 4000 off the truck as advertised