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Verified Reviewer | Stone Mountain, GeorgiaState Farm Insurance - Lack of action
After 9years with State Farm, I find them to be unresponsive to their customers. I started a roof claim 7months ago.
After they sent an adjuster who reviewed the roof in 5mintues they denied the claim. I reached out to the claim handler and she indicated what else I needed. I sent in the additional pictures and detail invoice. After 2 weeks had passed and no one had contacted me I reached out to State Farm, I was told I had been assigned to a new claim handler and had not been told.
When I finally caught up with the new claim handler she appeared as though she was uninterested. The commercial says "Like a good neighbor" well this neighbor is horrible.
Every thing we own is with State farm and the one time we need them they are so quick to dismiss us. Please look for another company to handle your home and car issues.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZoe Wellness Center - REMOVE review from Venecia
Preferred solution: Remove negative review I gave them previously. They have made it well again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Duluth, GeorgiaZoe Wellness Center - Lack of customer service and follow up
Preferred solution: Full refund
User's recommendation: walkaway don't believe them or give your wallet
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