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Comprehensive Building Consultants - Beware ... Home Inspection Service ...Comprehensive Building Consutants, Fort Myers

Comprehensive Building Consultants recently conducted a Home Inspection of my residence in Naples, FL and produced a Report which contained numerous inaccuracies. In an initial contact, by phone, with Russell Hensel, the owner, while he was driving he was quite cordial, and offered to reimburse me for any expenses incurred in determining that he had indeed made errors. and agreed to call me back as soon as he reached his office and could access his copy of the report. He called me back later and we began our discussion on the "inaccuracies" in his report. We discussed just two of numerous inaccuracies before he terminated the call 1. Report stated .. Many landscape lights not working Response .. Our lighting maintenance company inspected and found 42 of 44 outdoor lights to be working, a direct contradiction of the Report 2. Report stated .. Pool and Spa Heaters not working Response ... Just days before the Home Inspection our gas appliance service company inspected and certified that both heaters were working. Following the receipt of report an independent pool service company checked and demonstrated both heaters were working normally. 3. I was about to continue with a discussion of his A/C systems report when Mr. Hensel became very agitated and abusive. He started cursing me using the "f" word extensively. He stated that I could "f"ing sue him if I liked and then hung up the phone. I would not recommend anyone to retain this company's services
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#1013624 Review #1013624 is a subjective opinion of poster.
Fort Myers, Florida
Comprehensive Building Consultants Home Inspection
  • Accuracy of their work or the behavior of the owner
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution