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Straight Talk Wireless - Maria

No I will not contact your company anymore I was on the phone 3 hours and noone never answered my call I called this morning and was hung up on your company cause me money and I want it all back I contacted a lawyer about straight talk company and employees I refuse to waste my time with you people.customers are always right satisfy the customers they are the ones giving you business and your money.mistreat customers and don't care if their service work for $65 or $255 you just want the money.i wish this company the best.
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ID
#3428916 Review #3428916 is a subjective opinion of poster.
Location
El Dorado Springs, Missouri
Loss
$13795
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Straight Talk Wireless - Straight talk service
Update by user Mar 22, 2022

I just posted it.

Original review posted by user Mar 22, 2022
Yes i want youvall to know that i bought a phone and service pin from walmart on march 3 2022 and my service has not worked at all im on the phone right now waiting to talk with someone about my service and cant get anyone.i will be contacting a lawyer...
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1 comment
#2152436

Hi Sarah M Gfg. This is Maria from Straight Talk Wireless.

We're sorry to know that you are having some issues with your phone service. Please know that we are very much willing to assist you in this transaction. However, due to the nature of the call, we need to speak with you directly so that we can provide you complete assistance and attend to this matter accordingly. Kindly provide the necessary details of your account via chat at https://www.straighttalk.com/support/contact.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be glad to hear from you.

ID
#3425256 Review #3425256 is a subjective opinion of poster.
Location
Dodge City, Kansas
Cons
  • Customer serive and refund issues
  • Data service still doesnt work
  • Awful tech support
Preferred solution
Full refund