Bishwanath C

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Gemcraft Homes - Substandard Material & Workmanship, Poor Customer Service

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I posted a complaint about work bathroom, poor workmanship and customer service last time. I did not post anything after that. Not because the issues were addressed satisfactorily, but simply that there are so many issues I was busy trying to have them fixed one after another. No hot water in the kitchen, No water pressure, Water leaks, Loose Faucets, Master bath not according to order the list goes on. We moved only after over one month after settling on the property. We ran the laundry first time yesterday and the basement is flooded, the insulation wet. I am getting everything together to make formal case.
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Cons:
  • Lied to
  • Reviews expressed issues not addressed or fixed
  • Customer service beyond horrible

Preferred solution: I was complete review/survey of the house by third party professional and govt compliance office or Whoever issues CO

User's recommendation: Stay Away From This Builder. Government should investigate