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Templatemonster - BUYER BEWARE - TEMPLATE MONSTER

Template was missing files, right from the word go attempted to rectify the issue with the download and the product purchase over the past 48 hrs I have experienced, the worst customer in years...falling down at every level...its just not good enough. Why would i ever consider spending money with template monster again? I HAVE WASTED hours of time back and forth in chat and emails... I told them no more emails...it means nothing now, countless broken promises, for them to get in touch, which they have consistently failed to do to rectify my issue or resolve my complaint in full. I have spoken to 9 agents and have all the transcripts...detailing the incompetence and lack of coordination. Shop around folks...because if you have an issue it could be days, before it hopefully resolved or even longer. My personal opinion: I would never do business with them again and regret doing business with them at all..a real shoddy operation! BUYER BEWARE OF TEMPLATE MONSTER
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ID
#997614 Review #997614 is a subjective opinion of poster.
Product
Templatemonster Website
Pros
  • Selection
Cons
  • No one will actually call you
Reason of review
Poor customer service
Loss
$53
Preferred solution
Deliver product or service ordered