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Update by user Mar 09, 2018

Since Travel Smart was not able to help me sort out a cancellation, my credit card company got involved and got me a full refund! Case closed!

Update by user Jan 20, 2017

Shortly after writing this review I finally got a hold of someone at Travel Smart about my cancellation. The representative...

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69 comments
#1997619

They will basically tell you there is no way to cancel. It's such a scam.

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ID
#994535 Review #994535 is a subjective opinion of poster.
Location
Punta Cana, La Altagracia
Service
Travelsmart Vip Club Smartpoints Membership
Cons
  • Bad customer service
  • Difficulty canceling membership
  • Way they dont care about the customer
Reason of review
Return, Exchange or Cancellation Policy
Loss
$9200
Preferred solution
Full refund