Keirstin Msb

Tehnomanija - Poor service

I bought a LED tv at this store in Belgrade and in worked for two weeks and than the LED panel broke, they had it replaced with some other panel and got a new one which worked for one month and screen broke again! Now a returned it and i have to wait for 3 weeks for a new one to arrive. They even tried to give me a used LED panel in hope that it will last unitl the guarantee time expires, i can not beleive. It was an 800 euros TV, so it was not cheap! Do not shop at this store, i know that i am never going to buy at this store again!
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Reason of review:
Damaged or defective
1 comment
Guest

This store is so trash. They treat their customers as if they were animals.

A friend of mine bought herself a new monitor a few months ago but it started to have some issues a few weeks later. Ever since the monitor has been kinda broken but it didn't make it completely unusable. However, she sent it in for repair and it they said that it would take them 1-8 working days for this process. It has been 9 days and now they said that the "IT" that they sent to just received the monitor a few days ago which means that it could take another 1-4 days or maybe even more.

I have never seen such a *** company that takes 1-8 just to fix a god *** monitor, any other places they would have replaced it with a brand new one to save both the consumer's and worker's time and money cost. At least give her a back up monitor meanwhile ffs.