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Epson - Not happy with customer support

I have had a Epson ET 7700 eco-tank printer for more than a year. I havent even ran the first set of ink through it. Ive been on the phone with Epson a few times. Says its Hardware failure. They dont want to do anything for me other than give me a discount on a new one. I have a $500 printer thats no good

User's recommendation: Don’t buy Epson horrible customer support.

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ID
#2239153 Review #2239153 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$500
Preferred solution
Fix it